Shipping Policy

Orders will be shipped anywhere in Canada by courier or Canada Post. Orders placed take up to two days to process. 

Ontario
Free shipping is available with a $100 purchase (taxes excluded) to one address.

Wedding Favours are excluded from Free Shipping.

All other provinces

Free shipping is available with a $150 purchase (taxes excluded) to one address. (This excludes Northwest Territories, Yukon Territories, Nunavut, Newfoundland and Labrador).

Terms

Free shipping may take up to 15 business days and expedited shipping is up to 5 business days. While Della Terra Ltd. typically ships its products within 1-2 days of receiving an online order, we make no guarantees and will accept no liability (financial or otherwise) for a longer shipping time frame. 

All packages will require a signature confirmation upon receipt, therefore timely delivery requires that the customer make themselves available at the destination point. Della Terra Ltd. is not responsible for any courier delays in shipments or those lost in transit.

Shipping rates are based on purchase price before taxes and shipping rates are applied. These rates are subject to change without notice. If these changes occur within 12 hours of your order and before your items have shipped, you will be given the option to cancel your order entirely, or proceed with new posted charges.

All pricing, taxes, shipping rates, etc. are listed and executed in Canadian dollars.

Shipping Exceptions

Della Terra will ship across Canada with the exceptions of Northwest Territories, Yukon Territories, Nunavut, Newfoundland and Labrador. Please contact us for rates to these geographic locations.

Wholesale orders, or bulk party favour orders are also excluded from these rates.

Della Terra Ltd. will not ship to P.O. boxes nor outside of Canada at this time.