While Della Terra Ltd. typically ships its products within 1-2 days of receiving an online order, we make no guarantees and will accept no liability (financial or otherwise) for a longer shipping time frame.
Some packages may require a signature confirmation upon receipt, therefore timely delivery requires that the customer make themselves available at the destination point. Della Terra Ltd. is not responsible for any courier delays in shipments or those lost in transit.
Shipping rates (see above) are based on purchase price before taxes and shipping rates are applied. These rates are subject to change without notice. If these changes occur within 12 hours of your order and before your items have shipped, you will be given the option to cancel your order entirely, or proceed with new posted charges.
All pricing, taxes, shipping rates, etc are listed and executed in Canadian dollars.
Della Terra will ship across Canada with the exceptions of Northwest Territories, Yukon Territories, Nunavut and Labrador. Please contact us for rates to these geographic locations.
Wholesale orders, or bulk favour orders are also excluded from these rates.
Della Terra Ltd. will not ship to P.O. boxes nor outside of Canada at this time.
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