Store Safety Updates

For Everyone's Safety


We would like to assure you that every possible precaution is in place to ensure that your orders are being handled in a safe manner. Additional rigorous cleaning protocols are in place including between customer visits. Our store hours have also been adjusted slightly to allow staff extra time to sanitize all touch surfaces.

Visiting us in-store

At this time we are happy to welcome you inside our store with a maximum of 4 customers at one time. The store layout does provide sufficient space for physical distancing and plexi-glass panels have been thoughtfully placed throughout to ensure a safe shopping experience.

Mandatory masks

Yes, masks are mandatory inside our space for both patrons and employees. All masks must tightly cover your mouth and nose from below the eyes to around the chin. Face shields alone are not permitted. If you are unable to wear a mask, front door service and home delivery are available. We also require that you use hand sanitizer upon entry. Gloves are also available for those who prefer not to apply hand sanitizer. 

Distancing

Please maintain a safe physical distance of 2m between yourself and others. Decals have been placed on our floor for your assistance. A maximum of 4 customers will be permitted to enter at one time.

Pre-ordering

Pre-ordering will continue to be available online and by phone. We encourage ordering in advance as this will help our staff expedite service and control the flow of customers visiting the store.

Tastings

Tastings are now available within a designated area at our tasting bar. Proof of vaccination is required. As our store is still operating at limited capacity, staff reserve the right to limit the number of tastings per customer. Customers must stay within the plexiglass area. Masks may be removed for tasting, but must be reapplied immediately after.

We are not offering any bottle refills and ask that you simply recycle your empty bottles.

Payment

Please choose contact-less payment (credit or debit) whenever possible.

Local Delivery and Shipping

If you are hesitant to venture out, contact-free home delivery will continue to be available anywhere in the Niagara Region. This service is currently available on Tuesdays and Fridays with a minimum purchase of $25. Delivery is complimentary within the Niagara Region with a $59 purchase. For purchases less than $59 rates do apply.

Shipping is available elsewhere in Ontario and across Canada. Rates are calculated at checkout and is complimentary with a purchase of $125

With Gratitude

We will continue to closely monitor the situation locally and will adjust our protocols and shopping options accordingly. We deeply appreciate your loyalty and patience during these challenging times...it means the world to us. We are confident that we are providing a safe shopping experience for you as well as for our staff.

Stay well...eat well!

Updated July 28, 2021